You can cancel your magicJack subscription at any time; but, you won’t get a refund for the remaining time on your plan.
Call 1-844-866-2442 from within North America or 1-561-594 9925 from outside North America to speak with a member of our customer care staff.
Simply ask to have your account cancelled by calling magicJack customer support at 1-888-465-6388 (USA) or 902-450-1221 (Canada). Your magicJack account will be terminated by customer service within 24 hours, but it could take up to 72 hours for the deactivation to be finalized. After that, the connection between your gadget and the phone line will be cut off automatically. Additionally, you have access to the following details
When canceling an active subscription, you have two options: either keep your phone number on file with us or add it back to the pool of numbers available to other magicJack users. If you intend to change your current phone number in the future, keeping your number with us is a wise move. In addition, you can terminate your account at any time by calling customer service. This will stop all upcoming automatic renewals and remove you from the program, whether or not you used any minutes during that cycle.
When can I order another device?
Log in to your account at http://www.magicjack.com/myaccount with your username and password to disable the auto renewal function. Following that, select “View My Account History” from the main menu of http://www.magicjack.com/support/. All previous orders for your device are displayed on your order details page. Your most recent order appears at the top. To terminate your account and deactivate your device, click “Cancel Auto-Renewal” or call customer service at 1-888-465-6388 (USA) or 902-450-1221 (Canada), 7 AM to 7 PM Eastern Time, Monday through Friday. MagicJack customer care can be reached directly at 902-450-1221 to place any foreign orders (Canada).
Call customer service or go on to http://www.magicjack.com/support/ and get a new phone number for an additional $19.99 plus VAT. In addition, you can terminate your account at any time by calling customer service. This will stop all upcoming automatic renewals and remove you from the program, whether or not you used any minutes during that cycle.
Simply enter the device ID located inside your back cover when registering it online (located on the back of your magicJack). The device is first registered at the time of purchase, however you can register it again for FREE if you ever lose it! It cannot be reprogrammed by anybody else after it has been registered. With this functionality, magicJack users can control all aspect of their experience from a single dashboard, including managing an infinite number of phones, storing an infinite number of contacts and phone numbers, and even controlling an infinite number of billing addresses.
By entering your username and password at http://www.magicjack.com/myaccount, you can access your online account. All previous orders for your device are displayed on your order details page. Your most recent order appears at the top. To register it once more, click “Manage My Device” next to the Order Number, or you can choose “E-mail Me a New Home Phone Number.” By doing this, a temporary new home phone number will be sent to you via email (the same local area code as the original).Then, phone customer service, Monday through Friday from 7:00 AM to 7:00 PM Eastern Time, at 1-888-465-6388 (USA) or 902 – 450 – 1221 (Canada), and let them know you have a new number. Customer Service will give the same phone number that was originally assigned to you to your device once it has been registered once more. Then, your new device will function normally.
Users of the magicJack USB Internet Phone Adapter can place unlimited calls utilizing their current high-speed Internet connection to anywhere in the United States or Canada for a low flat charge of $19.95 per month with no binding contract! including cutting-edge VoIP technology with patent-pending noise and echo cancellation, as well as a number of hardware buttons made expressly for launching a number of services directly from your desk.
How do I deactivate magicJack?
By going to “Account Settings at www.magicjack.com/myaccount or by emailing “, you can end your subscription.
How do I delete an email account from magicJack?
You previously registered for a happier.com Mail account with the email PrivacyRights@magicJack.com as your user name.
But in order to better safeguard your right to privacy, you now want to delete your account and all of the data connected to it. Send an email to PrivacyRights@magicJack.com from this registered email address.
Subject should be “REQUEST TO DELETE MY ACCOUNT.”
You should write in the body that you want to delete your account using the example text provided below:
On the compose page, click the send button.
How do I change my device on magicJack?
Go to my.magicjack.com and log in with your email address and password to change the magicJack device. When ordering a replacement device, input all necessary contact information, such as shipping and billing addresses, under Account, then click Device Replacement.