How to delete my Shutterfly account permanently?

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Please use the email address linked to your account to send an email to to contact customer service. Click “Chat Now” to launch a live chat on the website.

Sadly, Shutterfly doesn’t offer a direct method for you to remove your account without first getting in touch with their customer service team via phone or email. You should use one of the two options listed below to get in touch with the Shutterfly Support Team directly; in this situation, email is the ideal option because it allows you more space to explain why you want out and how long you’ve been a member.

In order for them to confirm that your account is legitimate and that you are who you claim to be, they will ask you for enough information about yourself, such as what kind of membership or account type (voucher/family plan) you had and when your membership was purchased.

If they can remove your account for any reason after receiving your email or call, they will. This method always works best when combined with the second “hacker strategy” below. However, it may take some time until the procedure is finished because customer service over the phone can be challenging, particularly due to language issues with international help.

What accounts has Shutterfly established that I’m not aware of? Do others belong to me as well? Why do I keep receiving spam from them? What data does Shutterfly divulge to outside parties? How many individuals can access my data stored on their servers? My images and other content are stored locally on my computer by Shutterfly, but is it also stored somewhere in the cloud? Has Shutterfly ever experienced a security breach? What if their website is giving me strange errors?

Examining Shutterfly’s privacy statement will provide the answers to your queries. They may share your personal information (like your address) with third parties for marketing purposes, store photos and other content on company-owned servers that anyone with access to their database can access, and recommend that you log into “My Account” on occasion to check the status of your account, among other important things. You ought to always.

Call us at (800) 396-4811 or send an email. For the Customer Support Specialist to help you delete your account, please have your account details on hand during the call. We are open from 6 a.m. to 9 p.m. on weekdays and from 7 a.m. to 8 p.m. on weekends. Before we can handle a deletion request, we might need to verify your identify for your safety.

In order to retrieve any image(s) in question, kindly get in touch with customer service (after you’ve cancelled your account). We can assist in finding the order number of the image(s) in question. You should have received the order numbers along with the email notifying you that your shutterfly account was being closed.

You can delete any passwords you may have saved on the website by canceling your account. The “My Account” area of your shutterfly home page contains this information. A drop-down menu containing all current account information, including contact details and the password for sign-in, should appear when you click on this area.

Call customer service at 1 800 396 4811 or get in touch with us online if you want to cancel a picture book that has been charged to your account within 30 days of purchase. When you call, please be prepared to provide your billing information so that we can help you cancel this transaction. As mentioned in our, no cancellations are permitted after 30 days from the date of the initial order.


How do I cancel my Shutterfly account?

-1. Sign in to your account, select Settings from the (+) menu in the upper right corner.
-2. Navigate to Communications settings and choose whether you want to receive email and postal mail notifications for each channel, accordingly. ***
Earlier text: Log into your account, click on your name in the top right corner, and then choose Settings from the drop-down menu.
If a value has been selected under “# of interactions,” click there (e.g., 12). If not, the next step is to select “None” to indicate how many emails per day you want to receive before unsubscribing. Next, select the appropriate frequency, like 1 per day.

How do I delete my free account?
Visit and click on Data & personalization on the left for a range of options, including the ability to download, delete, or schedule your data. There are two separate links below these four options: Choose Delete your account from this list if you want to delete your account or a service.

How do I remove every picture from Shutterfly?
Place your cursor over the word project in the program’s upper left corner. Then select “delete unused images” from the pop-up menu that opens.