How to unlink a Madden mobile account?

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Please follow these actions to completely delete the app if you have already deleted it from your account:

Remove it from the “My Apps & Games” icon in the menu icon in the top left corner by going to Google Play.
Once there, go down to “All” and look for Madden Mobile there. The X next to Madden Mobile should be clicked. It will then be permanently deleted from the app history and permissions on your device.

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Anytime you choose, you can disconnect a device from your Madden mobile account. As a result, you will be able to log in from a separate device after exiting the one you are currently using to access your account. If you have characters or are playing a game on Madden Mobile, you may still do this. Just remember to log out first.

Reminder: Unlinking your profile just by using a different device to log in won’t work. To completely unlink your account, be sure to click “logout.”

Please use the following instructions to contact EA Help if there is a problem starting the Unlink procedure (click here for additional information). Please contact EA Help by following the instructions below if Unlink prevents you from beginning or ending an online game session (click here for additional information). Please email us at with any additional concerns or inquiries regarding unlink.

The forwarding of all subsequent correspondence to your original ticket may prevent us from responding appropriately and speedily. You should be aware that most tickets are closed after 60 days; if yours has been closed for this reason, you may file a new ticket.

If you already have a chat or phone session open, kindly wait until that agent stops responding to your instant messages or voice calls before contacting EA Help. For further details on how long agents will be available to you through chat, phone, email, or Twitter, go here.

If you need to call for an expedited reply, please follow the steps below:

  1. Open a ticket using this link (you must have cookies enabled in your browser)  or use this page to find instructions if you can’t get help through other means.
  2. Add [Expedite] and the reason that you’re calling in the subject of your new ticket . For example: “[Expedite] I didn’t receive my refund check.” Please be sure you don’t do this before contacting EA Help about your issue or it may delay our ability to respond properly and promptly.
  3. Dial 1-855-355-2567 at any time between the hours of 9 a.m. and 8 p.m. (EST) Monday through Friday and 10 a.m. to 6 p.m. (EST) on Saturday (closed for select national holidays).
  4. To speak with an agent, select option #1 and then follow the on-screen instructions. Please gently request to be routed back to our agents if you are being forwarded to a sales department. Because we cannot reroute browsers that do not accept cookies, you must have cookies enabled in your browser. For further details on how long agents will be available to you through chat, phone, email, or Twitter, go here.
  5. When you’ve resolved your problem, click this link and complete the brief survey at the bottom of the page before leaving so that we can address any outstanding problems and ensure your happiness moving forward.


How do I break my Madden mobile account’s connection to Apple?
You can connect a parent account to a child’s YouTube channel, for instance, if your kids’ YouTube channels are linked to Google Play or iTunes accounts. This will ensure that all medals and milestones are awarded.

How do I disconnect my phone from my EA account?
With the help of the “EA Account Settings,” you can disconnect your account. To disable an account, click on “Connections,” locate it, and then click “Unlink” next to it.

How are Madden Mobile accounts transferred?
You merely need to link your guest account to a Facebook account in order to transfer data between devices running the same operating system, like an older iOS device and a newer iOS device. Once you’ve done so successfully, follow the on-screen directions in your old app to access your personal material on your new device.

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How can I delink my EA and Amazon accounts?
You cannot break the connection between Electronic Arts and your Prime Gaming account by changing your connection settings. However, you can log into and disconnect there if you want to entirely break the connection.
Connections > Additional connections > Disconnect next to Electronic Arts can be found in the Twitch settings menu.

How do I disconnect my Steam account?

Please sign into the Customer Support Service System and send a link to your Steam profile to cancel my account.